Minimum requirements:
Experience in marketing, reaching monthly targets, etc
Minimum experience of 7 years
Good communication skills with estate agents, bond originators, clients, etc.
Creativity, flexibility, teamwork, problem-solving skills, e
as supporting general Member satisfaction and retention. Assist, supervise work with the Sales Team in Deliver superior member service
Member retention
Experience & Competencies:
as supporting general Member satisfaction and retention.
Key Perfprmance Areas include:
liver superior member service Experience and Competenci
classification of information and the record retention and disposal processes in line with the Group classification of information and the record retention and disposal processes related to POPIA Manage Manage and coordinate client satisfaction and retention surveys Act as product owner for allocated services
aiding in marketing efforts, assisting with client retention, and adept at pulling, analyzing, and presenting
account planning, Client solutioning, Client retention, Service management, Organic revenue growth through negotiations. Managing account profitability and retention. Through regular formalized client service reviews likes to learn and develop Key Performance Areas Retention & Growth Effectively manage a portfolio of reviews and account plans, ensure the proactive retention of clients within the allocated portfolio. Analyze variances as lead indicators to potential revenue or retention risk requiring proactive investigation and action
client satisfaction thereby maintaining client retention ratios. The CRC is ultimately responsible for client relationship strategies for sales and retention Development of client satisfaction strategies
client satisfaction thereby maintaining client retention ratios. The CRC is ultimately responsible for client relationship strategies for sales and retention Development of client satisfaction strategies
client satisfaction thereby maintaining client retention ratios. The CRC is ultimately responsible for client relationship strategies for sales and retention Development of client satisfaction strategies
initiatives to increase customer satisfaction and retention.