Logging customer calls; Opening job card; taking photos of faulty equipment; Providing full detailed warranties. Matric; 2 years' experience as a call centre agent; MS Excel advanced MUST be admin driven
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
our dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located located in Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer Organizational and multitasking abilities Experience in a call center or customer service role is a plus
South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and for driving the implementation of Sales Contact Centre operational strategies ensuring that the business performance driven culture and ensure that contact centre processes and controls are aligned to the business English Experience • Minimum 5 years' sales contact centre experience, with 2 or more years' experience in in a supervisory or team leader position ( Call centre) . ISP experience is preferable. • Proven track
Facilitate growth of installations at Service Centres. · Provide policy/product information / training sale material at Dealership and Service Centres. · Maintain set call rate. · Achieve sales targets regarding assigned projects. · Monthly stock takes at Service Centres. · Demo account conversion and administration. of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience
Facilitate growth of installations at Service Centres. · Provide policy/product information / training sale material at Dealership and Service Centres. · Maintain set call rate. · Achieve sales targets regarding assigned projects. · Monthly stock takes at Service Centres. · Demo account conversion and administration. of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing