design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
in line with the company strategy. Positions available in Johannesburg, Durban and Cape Town. Requirements by discussing client requirements either via call centre or over e-mail advising on suitable options in
Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity Agreements Ensuring acceptable talk time and phone availability levels Client retention and increasing average Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous
Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity Agreements Ensuring acceptable talk time and phone availability levels Client retention and increasing average Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous
Our Team of Call Centre Sales Agents! ð
Were not just about making calls; were about making
qualification.
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word