ensuring contract compliance with vendors and service level agreements with both internal and external stakeholders years' experience in contract management/service level agreements. Minimum experience should be at least management environment. Relevant 3 to 4 year degree/NQF Level 5/6 in Business or Administration. 5-6 years' experience agreed service level agreements. Ensure team follows best practices and maintain service level agreements
optimizing revenue generation while maintaining a high level of customer satisfaction. KEY PERFORMANCE AREAS workforce management to meet and exceed service level expectations and daily revenue targets in the debtors Experience in debtors and retention at a mid-management level Experience managing an in-house revenue. Previous English Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability packages with the ability to learn new skills High levels of numeracy, accuracy and attention to detail as
role. Advanced level of competency in MS Excel software application. Intermediate level of competency to work as part of a high-performance team. High level of accuracy and attention to detail required. Please
role. Advanced level of competency in MS Excel software application. Intermediate level of competency to work as part of a high-performance team. High level of accuracy and attention to detail required. Please
verbal) on all levels Proficient on all MS Office packages & possess a high level of computer literacy is treated with confidentiality and the highest level of security. Should you not be shortlisted for the verbal) on all levels Proficient on all MS Office packages & possess a high level of computer literacy
verbal) on all levels Proficient on all MS Office packages & possess a high level of computer literacy is treated with confidentiality and the highest level of security. Should you not be shortlisted for the verbal) on all levels Proficient on all MS Office packages & possess a high level of computer literacy
business system (preferred) Computer literacy Expert level for Microsoft Office Budget management Finance: to ensure adherence to requirements and Service Level Agreements, together with the Finance & Operations ensure queries are resolved within agreed Service Level Agreements. Clients: Provide authoritative, expertise internal and external stakeholders. Deliver on service level agreements made with clients and internal and external
business system (preferred) Computer literacy Expert level for Microsoft Office Budget management Finance: to ensure adherence to requirements and Service Level Agreements, together with the Finance & Operations ensure queries are resolved within agreed Service Level Agreements. Clients: Provide authoritative, expertise internal and external stakeholders. Deliver on service level agreements made with clients and internal and external
under pressure, with high-level multiple tasking abilities Competent level of written and verbal communication in the English language Good level of numeracy Preserve excellent levels of internal and external customer
under pressure, with high-level multiple tasking abilities Competent level of written and verbal communication in the English language Good level of numeracy Preserve excellent levels of internal and external customer