concerns.
complaint and query handling and Customer case management. Building and maintaining relationships with
complaint and query handling and Customer case management. Building and maintaining relationships with
Duties:
spreadsheets
Cancellations Action Renewals Endorsements Relationship Management: Build and maintain internal and external relationships
Cancellations Action Renewals Endorsements Relationship Management: Build and maintain internal and external relationships
Report to the Service Manager and Foreman.
Welcome customers and capture
not exceed an average 2.5 minutes). • Quality management ratings should be 80% and above for telephone procedures. • Customer service experience. • Call Management Systems. • Understanding of warehouse operating
not exceed an average 2.5 minutes). • Quality management ratings should be 80% and above for telephone procedures. • Customer service experience. • Call Management Systems. • Understanding of warehouse operating