Skills and Attributes: Knowledge of governance of a Services Desk Level 2 function to ensure the overall IT process, procedures, and compliance Strong customer service focus Strong communication skills and ability to enterprise IT customers Seasoned level of client services / support management experience Seasoned level IT service delivery / management Seasoned level of experience with in-house or outsourced service delivery conducting service review meetings Seasoned level of experience managing and developing service level agreements
determining appropriate charges for an item or service, fixing or modifying an invoice, requesting additional process a purchase order or receipt of goods or services; review, process or pay bills Manage office inventory for processing each order or receipt of items or services Resolve any payment disputes, such as: asking payment, and requesting delivery of company products/services Assign duties and responsibilities to others who travel and conferences; equipment, supplies and services such as telephones, copiers, computers Develop
determining appropriate charges for an item or service, fixing or modifying an invoice, requesting additional process a purchase order or receipt of goods or services; review, process or pay bills Manage office inventory for processing each order or receipt of items or services Resolve any payment disputes, such as: asking payment, and requesting delivery of company products/services Assign duties and responsibilities to others who travel and conferences; equipment, supplies and services such as telephones, copiers, computers Develop
proactive member communication and contact to enhance service, access to information and advice for clients and touchpoints and moments of truth to deliver exceptional service and brand values. • Identify the gaps or shortfalls Collect, track and analyse member feedback, track service levels and performance data and liaise with internal a seamless experience with the websites, self-service apps, consultants and call centre • Identify emerging moments of truth • Identify and deliver on member’s service channel preferences to ensure that members receive
planning, Client solutioning, Client retention, Service management, Organic revenue growth through cross relationship between THE COMPANY and our clients for all services being provided by THE COMPANY and ensuring the formalized client service reviews oversee the effective delivery of client service expectations through manage a portfolio of “Key Accounts” to drive service delivery and organic growth through cross and upsell revenue targets. Through the process of regular service reviews and account plans, ensure the proactive
Manager will be responsible for overseeing the food service operations, managing staff, ensuring customer satisfaction Qualifications Food Service, Catering, and Food & Beverage skills Customer Service skills Experience
required for established foods supply company servicing the hospitality & retail industry. Looking Hotel / Retail environment. Will be expected to service existing clients as well as cold call new clients travel to Sandton offices. Will be expected to service clients in the whole of Gauteng. Remuneration will
required for established foods supply company servicing the hospitality & retail industry. Looking Hotel / Retail environment. Will be expected to service existing clients as well as cold call new clients travel to Sandton offices. Will be expected to service clients in the whole of Gauteng. Remuneration will
required for established foods supply company servicing the hospitality & retail industry. Looking Hotel / Retail environment. Will be expected to service existing clients as well as cold call new clients travel to Sandton offices. Will be expected to service clients in the whole of Gauteng. Remuneration will
required for established foods supply company servicing the hospitality & retail industry. Looking Hotel / Retail environment. Will be expected to service existing clients as well as cold call new clients travel to Sandton offices. Will be expected to service clients in the whole of Gauteng. Remuneration will