complaint and query handling and Customer case management. Building and maintaining relationships with
complaint and query handling and Customer case management. Building and maintaining relationships with
Duties:
spreadsheets
Cancellations Action Renewals Endorsements Relationship Management: Build and maintain internal and external relationships
Report to the Service Manager and Foreman.
Welcome customers and capture
oral and written communication skills Ability to manage large amounts of inbound calls in a timely manner
oral and written communication skills Ability to manage large amounts of inbound calls in a timely manner
independently. Must be able to work under pressure and manage high volumes of work.
independently. Must be able to work under pressure and manage high volumes of work.