OS and software related issues Competent in call centre management tools Matric National Diploma: Information
NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
Assistance
across SA (remote configuration)
Covering calls for other office facilities such as connectivity
machines via Microsoft cloud operation security centre
Support users across the branch network via
Information
Record and analyse IT calls logged & determine patterns to pro-actively
their Pretoria East Branch (near Menlyn Shopping Centre), for SAICA Article Clerks who wants to start their Receipt EFT on bank statements Debit order postings Financial invoices and purchase notes Standard journals
collection procedures and managing bookings in terms of standard terms and conditions. Performing reconciliations Consulting with other departments such as Contact Centre, Setup, Sales, etc o Cancelling bookings that are etc o Bookings modified after departure date o Bank reconciliation of Collections account o Credit card Providing additional information for refund payments to banks and treasury as required o Preparing confirmation control requirements: o Submit required documents to banks for exchange control requirements o Prepare information
responsible for:
responsible for:
finance leases. Should you have any queries please call Antoinette on 0861 FENRIS (336747). Responsibilities Approves creditors recons, loads payments in banking system. Weekly sales reporting. Liaise with both
scanning, emailing of documents. Answering phone calls and message taking. Invoicing / credit notes / delivery in computing values. Typing of correspondence. Banking and petty cash. Maintain records of cash sales
scanning, emailing of documents. Answering phone calls and message taking. Invoicing / credit notes / delivery in computing values. Typing of correspondence. Banking and petty cash. Maintain records of cash sales
coordinate team and individual call cycles as to ensure all geographical outlets and call requirements are met following: Calling on their outlets as per their respective call cycles Achieve all call and in-call targets in volume. Focus and drive daily operational standards and requirements inclusive of all targets Understand to Area Sales Manager in terms of the following: Call Rate achieved for the business day Login Report and trends Clear communication of all targets, standards and requirements inclusive of volume-, availability-