daily and monthly; Exceeding a minimum call quality on each call made; Exceeding the minimum required sales Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be
generate enquiries for their products and their call centre consultants book appointments for their Product 3 appointments per day (appointments made by Call Centre).
Demonstrate and present the product in
Life products and/or Banking Products
Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update Customer Debtors System (CDS). Ensure quality of calls in line with Service Level Agreements (SLA's). Must selling Short Term Insurance, Life products and/or Banking Products Good customer care skills Must have experience
Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update Customer Debtors System (CDS). Ensure quality of calls in line with Service Level Agreements (SLA's). Must selling Short Term Insurance, Life products and/or Banking Products Good customer care skills Must have experience
ties:
Call allocated customers daily as per call cycle.
Handle incoming sales or general calls.
Provide support to Sales Representatives by assisting clients or departments.
Assist the Call Centre Supervisor when required.
Assist
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Tzaneen area. The Representative will be calling on garden centres, developers, landscapers etc, anyone who
responsible for:
responsible for: