Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance management Quality assurance as per strict quality standards Facilitate training and development initiatives performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance 2IC or team leader role within a large contact centre Excellent interpersonal communication skills and
prospect for new clients through networking, Cold calling and door door canvasing for new business
liason Financial Statement General ledger Reconciling Bank Statements Invoice capturing Payroll VAT Provisional
Reference: JHB001910-BP-1 Calling all experienced Debtors Clerks We have an exciting temporary opportunity
Reference: JHB001910-BP-1 Calling all experienced Debtors Clerks We have an exciting temporary opportunity
and ultimately sales made. • Meeting minimum daily call targets. • Adding new dealers to dealer book. • relationships with new and current dealers through calls, emails and via WhatsApp. • Gathering information
and ultimately sales made. • Meeting minimum daily call targets. • Adding new dealers to dealer book. • relationships with new and current dealers through calls, emails and via WhatsApp. • Gathering information
business clients by networking, referrals, cold calling, and other business development strategies. Risk digital tools. Ethics and Integrity: High ethical standards and a commitment to acting in the best interests
business clients by networking, referrals, cold calling, and other business development strategies. Risk digital tools. Ethics and Integrity: High ethical standards and a commitment to acting in the best interests
customers expectations - Achieve set targets - High standard of repair quality - Maintain a high level of productivity productivity and efficiency - Adhere to company standards - Ensure that workshop processes are adhered to