role.
- Must have previous experience in call centre sales and campaign management.
Minimum
and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong
executing, and optimizing sales campaigns within a call centre setting is valuable. This includes setting campaign
regulations, compliance requirements, and ethical standards is beneficial, especially in industries such as
Pretoria. Responsibilities: Optimize the contact centre environment with a strong focus on the operational BEng Industrial Engineering. 3 years in Call/Contact Centre. 2 years Management. Remuneration: R50 000
About us: HBZ Bank Limited is a leading international bank with over 50 years of consistent growth, spanning necessarily limited to : Receiving and directing calls. Meeting and greeting clients. Arranging couriers functions. General banking support. Account opening formalities. Matric. Relevant degree to banking would be advantageous
About us: HBZ Bank Limited is a leading international bank with over 50 years of consistent growth, spanning necessarily limited to : Receiving and directing calls. Meeting and greeting clients. Arranging couriers functions. General banking support. Account opening formalities. Matric. Relevant degree to banking would be advantageous
attainment of sales goals, while upholding quality standards and compliance within insurance regulations and services role. • Must have previous experience in call centre sales and campaign management. Minimum Required and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong executing, and optimizing sales campaigns within a call centre setting is valuable. This includes setting campaign regulations, compliance requirements, and ethical standards is beneficial, especially in industries such as
attainment of sales goals, while upholding quality standards and compliance within insurance regulations and services role. • Must have previous experience in call centre sales and campaign management. Minimum Required and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong executing, and optimizing sales campaigns within a call centre setting is valuable. This includes setting campaign regulations, compliance requirements, and ethical standards is beneficial, especially in industries such as
Pretoria Working hours: Working hours Eastern Standard Time: 9am - 8pm (16:00 - 03:00) Working shifts months) to match the hours of 9am - 8pm Eastern Standard Time Job purpose: Responsible for assisting the Contact Centre Certifications Minimum applicable experience (years): 5 years in Contact Centre's 3 years years in Contact Centre Management / Supervision Required nature of experience: Team management / supervision Meeting Timescales Checking Things Upholding Standards Seizing Opportunities Planning & Reporting
Proficient in English and Afrikaans.
· Call Centre Agent experience (advantageous).
· Good
basis and
Requirements
- Matric
- 2 years banking collections (Home loans)
- Excalibur experience
Proficient at handling both inbound and outbound calls.
- Experience with both early stage and late