ensure quality of delivery meets the appropriate standard Analyzing team metrics and performance to drive Conducting and maintaining quality checks and standards within their relevant teams Dealing with elevated
ensure quality of delivery meets the appropriate standard Analyzing team metrics and performance to drive Conducting and maintaining quality checks and standards within their relevant teams Dealing with elevated
resolution experience, while maintaining a high standard of customer service. They also respond to claim-related when necessary. To achieve a minimum QA (quality standard) of 90%. Interacting with medical aids and medical
resolution experience, while maintaining a high standard of customer service. They also respond to claim-related necessary.
resolution experience, while maintaining a high standard of customer service. They also respond to claim-related when necessary. To achieve a minimum QA (quality standard) of 90%. Interacting with medical aids and medical
vehicles
service levels and standards.
and procedures • Any issues falling outside of standard operating practices and procedures are referred and Organisational Skills; defining performance standards and meeting service levels; manage resources;
vehicles Ensure that rental vehicles meet safety standards and regulatory requirements Oversee compliance
vehicles Ensure that rental vehicles meet safety standards and regulatory requirements Oversee compliance