up various team leaders on task escalations once calls are logged. Closing of the tasks once investigations
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities opportunity.
Our client is looking for experienced Call Centre Staff Customer Service Representatives to assist clients Requirements · Matric · 1-3 Years’ experience as a Call Centre Customer Service Representative · Ms Office and Computer Literate Job Duties · Call Centre Duties – Receive incoming calls to assist with clients / customer policies and procedure of the company · Monitoring calls to report technical assistant to clients · Office Office Administration – Record keeping of all calls and job cards · Managing own customer service support
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
Responsibilities: