To lead a team of second line technical support agents, ensuring swift and effective resolution of customer satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining integrate new, efficient methods for technical support delivery. • Plan and coordinate team activities Analyse performance data to continually refine support processes. • Proactively identify and remove operational day-to-day operations of the second line technical support team. • Ensure effective handling and resolution
Reference: CPT006960-ST-1 IT HELPDESK SUPPORT SPECIALIST - EE Candidates preferred SANDTON R 480 000 client is looking for an experienced software support candidate to join the team. The ideal person must advantage Basic SQL skills will be an advantage End-support: Handle user requests via the Helpdesk system,
in the UK is looking for a technical Customer Support agent to work remotely from home Roles and Responsibilities industry experience installing, configuring, and supporting customers' home automation systems (preferably considered) Proficiency configuring, installing and supporting Microsoft Office/365, Google Workspace productivity year of experience installing, configuring, and supporting customers' home automation systems Proficiency equivalent) Proficiency configuring, installing and supporting Microsoft Office/365, Google Workspace productivity
industry experience installing, configuring, and supporting customers' home automation systems (preferably year of experience installing, configuring, and supporting customers' home automation systems Proficiency equivalent) Proficiency configuring, installing and supporting Microsoft Office/365, Google Workspace productivity
in the UK is looking for a technical Customer Support Agent to join their team remotely Roles and Responsibilities year of experience installing, configuring, and supporting customers' home automation systems Proficiency equivalent) Proficiency configuring, installing and supporting Microsoft Office/365, Google Workspace productivity
client sites and participation in after-hours support and on-call rotations as needed.
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sector is looking for an experienced software support specialist to join the IT Department. The ideal advanced skills in MS Word Responsibilities: End-User Support Handle user requests via the Helpdesk system, telephone
/>- Proactively proposing solutions to improve support of (new) business processes
- Support Operations in BMW Plants as part of the operations support team
- Interaction
provide support
- Execute changes through configuration and resolve Production Support calls
Data, VOIP, Firewalling