Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation years of experience in an IT service desk or technical support role. ITIL Foundation and ServiceNow operating Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation years of experience in an IT service desk or technical support role. ITIL Foundation and ServiceNow operating
and keen ability to diagnose and troubleshoot technical issues. Bachelor's degree in related field or self-motivated, self-directed, and able to guide technical personnel. Ability to analyze complex problems and keen ability to diagnose and troubleshoot technical issues. Bachelor's degree in related field or self-motivated, self-directed, and able to guide technical personnel. Ability to analyze complex problems
controlling all aspects of the SDLC
programs to customers Involvement in co-creating technical solutions, project implementation plan, steering programs to customers Involvement in co-creating technical solutions, project implementation plan, steering
Familiarity with Engineering practices, fostering technical excellence. Enthusiasm for embracing Behavior
product and system knowledge Interpret and process technical information Support referral risk management Process
integration design through business, system, and technical analysis Work closely with System architects and
manufacturer's instruction manuals and relevant technical drawings: dismantling of equipment, machinery
controlling all aspects of the SDLC Act as a technical owner Manage relationships with key stakeholders