Technical Account Manager JSM Business Services, on behalf of a renowned client, is looking for dynamic dynamic Technical Account Managers (TAMs) to join our expanding team. As a key player in sustaining customer Job Types: Full-time, Permanent Experience: Technical Account Manager: 1 year (Required) Your Role:
organization. This position requires a unique blend of technical skills, customer service aptitude, and a collaborative and management services. Core Responsibilities -Technical Support and Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with efficiency and accuracy. This includes Communication: Serve as a primary contact point for technical inquiries, ensuring clear, empathetic, and timely communication with customers. Explain complex technical issues in an understandable manner, maintaining
YOUR experience in systems integration, robust technical skill set and love for building new solutions MySQL, HTML, JavaScript & CSS. DUTIES: Key technical resource in delivering scalable and stable integrations applications and middleware. Understand and compile technical requirements for said integrations. Work in a and maintainable. Assist with the production of technical specifications and designs for client solution focusing on complex business outcomes using technical expertise in line with the business strategy.
initiatives and periodic stocktakes • National technical certificate (N4 minimum) or relevant diploma • SME environment • Capable to work in a highly technical environment • A general attitude of serving others
Licence
Experience, and Skills
National technical certificate (N4 minimum) or relevant diploma
environment
Capable to work in a highly technical environment
A general attitude of serving
recalls Supervise Junior Staff: Supervise all technical staff on site Responsible for the good conduct Provide in-house training and support: Provide technical assistance and support to service partners and
initiatives and periodic stocktakes. National Technical Certificate (N4 minimum) or relevant Diploma. SME environment. Capable to work in a highly technical environment. A general attitude of serving others
Driver's Licence Advanced Customer Service and Technical experience will be advantageous Contactable references
to the rest of the team