Responsibilities:
Other Requirements:
our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering (optional) Other Requirements: Previous IT remote telephone support experience Fluency in English is mandatory
and Telephone Support
- Replace faulty devices.
- Provide 1st line support of telephone infrastructure
Network and Telephone Support - Replace faulty devices. - Provide 1st line support of telephone infrastructure
and Power Query related reports while providing telephonic and e-mail support internally and to clients Excel and Power Query related reports. Provide telephonic and e-mail support internally and to clients
management is done by Senior Agent(s). Address limited number of escalations. Process stale claims as per the opportunities i.e. staff, stationery & printing, telephones, processes Leadership -Performance management
Manager Software
Radius Manager Software Basic internet support and telephonic troubleshooting skills Fluency in English &
itcareershireresolve.za.com We will contact you telephonically in 3 days should you be suitable for this vacancy
Manager Software