Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
Call centre (Randburg - collections) requires a book manager to:
Manage large accounts, working queries, disputes, and customer complaints
Assess whether targets have been achieved and why, and
delegation structure with Financial Intelligence Centre on the GoAML platform. Reporting on non-compliance Management and Compliance programme, Policies and Risk Assessment. Assist with training and awareness. Provide compliance monitoring and testing activities to assess the effectiveness of AML policies, procedures, identify areas for improvement. Risk Assessment: Assist with risk assessments of customers, products, and Legal complexity Stakeholder management ML/TF/PF Risk Assessment
delegation structure with Financial Intelligence Centre on the GoAML platform. Reporting on non-compliance Management and Compliance programme, Policies and Risk Assessment. Assist with training and awareness. Provide compliance monitoring and testing activities to assess the effectiveness of AML policies, procedures, identify areas for improvement. Risk Assessment: Assist with risk assessments of customers, products, and Legal complexity Stakeholder management ML/TF/PF Risk Assessment
entities subject to the Financial Intelligence Centre Act, No. 38 of 2001 (FIC Act) utilising compliance presentations. • Assist with industry sector risk assessments, including analysing responses, drafting and experience in sectors subject to Financial Intelligence Centre Act.
floor, re-name assets and change from one cost centre to another; assist the Senior Accountant in the ensure assets are listed under the correct cost centres etc. SAP experience essential in terms of the assets