legislation, SHE policies and procedures and, operational standards, instructions and governance requi Visible Felt Leadership aligned to operational SHE standards, operational campaigns and instructions schedule schedule and conduct regular operational safety, safe work practice and operational delivery inspections ensuring strategies to mitigate them
Vehicle management (rentals, inspections etc.) Training of field team technicians - when required Ensure with the Head of Customer Engagement to develop training material for field teams (interfacing with clients) performance-related incidents Execute general operational duties applicable to your area Qualifications team of passionate individuals Experience in operations and project management Computer literate with industry Entrepreneurial flair and good knowledge of operations management Sound technical industry knowledge
responsible for the upkeep, configuration and reliable operation of computer systems especially multi-user computers g. needs to know different computer systems; operating systems and applications
OPERATIONS SUPPORT
with the Head of Customer Engagement to develop training material for field teams (interfacing with clients) escalation to the Field Team Manager. Execute general operational duties applicable to your area. Experience in team of passionate individuals. Experience in operations and project management . Computer literate with
give training to fellow colleagues and users when required
requirements
foster positive customer experience. Define operational processes in line with developed strategies to Ensure such operations aligns to OneX process and procedures. Continuously review training requirements requirements and facilitate further training identified for allocated staff to ensure they remain current in expertise technical teams. Continuously review and assess operational trends in the customer environment, identify least five (5) years active experience managing operations and service delivery in customers environment
foster positive customer experience. Define operational processes in line with developed strategies to Ensure such operations aligns to OneX process and procedures. Continuously review training requirements requirements and facilitate further training identified for allocated staff to ensure they remain current in expertise technical teams. Continuously review and assess operational trends in the customer environment, identify least five (5) years active experience managing operations and service delivery in customers environment
not limited to, the following: Ensure the daily operations within the department. Manage, direct and monitor reports and customer service. Adhere to SLA's. Training and mentoring of staff. Customer queries, meetings
desirable.