position preferred 2 years' experience in a contact centre preferred Accounting/Finance experience preferred
articles, and training materials. Testing of new releases and bug fixes. Training: Conduct training sessions
third-party resources where applicable Coaching and training users with regards to the users of IT assets and Maintenance Life Cycle Assist the Support Team to resolve calls related to Human Resources (Organizational Management functional- and technical specifications, end user training material and project plans). Ensure constant communication objectives. Champion training and development of self and others utilizing available training opportunities deliverables and quality assurance. SAP end user training coverage and impact on productivity Building relationship
pressure.
under pressure. Must be able to address multiple calls simultaneously and prioritize accordingly. Must
complexity Advantageous: C# SSAS (they use Power BI) Call center environment In sending your CV, you confirm
include performing application upgrades, providing training and support, developing new processes, optimizing to collaborate, provide technical support, and train staff Extensive experience in analyzing HRIS and performing diagnostic tests and audits Relevant training and/or certifications as an HRIS & Analytics
ICT organization. Working knowledge of management agents, redundancy concepts, and products within the supported
development, testing and all elements of user training for BI tools as well as TMS system functionality maintain communication throughout projects.
Training and User Adoption: