ideal opportunity to an experienced Training Manager. The Training Manager will manage and coordinate Develop and Plan annual individual restaurant training plans with Operations and General managers Collate Plan and Annual training report) with Cathsseta Coordinate the consultative EE and Training Committees Compile coordinate and/or create effective and relevant training interventions to assist staff in meeting their development goals Maintain efficient and accurate training records Regularly consult with restaurant GMs
Customer, Client Support, Sales to National Key Account, Re-Sellers, and Distributions Answering telephones – queries and orders Telephonic customer support Counter sales/ service – sales and queries Finance: Payment from clients, invoicing (KERRIGE/SAP SYSTEM), credit notes Quotation to clients
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
skills. Lead, coach, and motivate a team of Contact Centre agents to deliver departmental KPI's, targets and Managing the agents and workforce requirements Training agents where required. Setting process and quality Qualifications: Grade 12 with Mathematics and Accounting Call Centre qualification is an advantage. Credit Management administrative support 2 Years Operational contact centre enviroment Knowledge and Skills: Listening skills
Our Team of Call Centre Sales Agents! ð
Were not just about making calls; were about making
and dynamic as you are!
sparkle Join Our Team of Call Centre Sales Agents We're not just about making calls; we're about making a that's as lively and dynamic as you are Top-Notch Training and Mentoring: We equip you with the tools to (Grade 12) qualification. At least 2 years in a call centre environment, ideally selling insurance. RE certification
sparkle Join Our Team of Call Centre Sales Agents We're not just about making calls; we're about making a that's as lively and dynamic as you are Top-Notch Training and Mentoring: We equip you with the tools to (Grade 12) qualification. At least 2 years in a call centre environment, ideally selling insurance. RE certification
ties:
Call allocated customers daily as per call cycle.
Handle incoming sales or general calls.
Provide support to Sales Representatives by assisting clients or departments.
Assist the Call Centre Supervisor when required.
Assist
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent