At least 1 - 2 years customer background in call centre or service environment/ customer relations Computer
arrangements for towing on behalf of clients to service centre
processing of incoming calls, and placing, connecting and record-keeping of outgoing calls
this role will include but are not limited to: ● Call handling ● Organising patient appointments ● Management
processing of incoming calls, and placing, connecting and record-keeping of outgoing calls Assist with the preparation
processing of incoming calls, and placing, connecting and record-keeping of outgoing calls Assist with the preparation
Responsibilities and Duties Arranging training interventions as required by the Company – including legally & safety training Record keeping of all training interventions on the necessary training platforms Assistance performance reviews for the Company Administration of training related projects including but not limited to initiatives etc. Administration of the Company’s online training platform Liaising with operational points Adherence
secretary (specialising in debt collecting)
and planning skills to schedule and coordinate training and related events. Strong communication skills stakeholders. Strong attention to detail to ensure all training materials, event planning, administration requirements troubleshoot any issues that may arise during training and related events. Strong ability to multitask to administrative tasks, reporting, and basic training management, showcasing a genuine passion for Learning requirements Good understanding of training material and training coordination QUALIFICATIONS / EXPERIENCE
rooms are kept tidy at all times. Screening phone calls, deal with customer complaints and refer to proper Safety Rep for the department - attend Safety Training and monthly meetings regarding Health and Safety