REQUIREMENTS
services and databases Assist the Helpdesk in providing support to users and internal customers Extract research to optimize website usability and customer experience. Collaborate with designers and UX specialists procedures Work with third-party vendors and service providers to integrate their tools and applications into Support users with queries and problems Provide users with training on tools to enable them to interpret Support users with queries and problems Provide users with training on tools to enable them to interpret
services and databases Assist the Helpdesk in providing support to users and internal customers Extract research to optimize website usability and customer experience. Collaborate with designers and UX specialists procedures Work with third-party vendors and service providers to integrate their tools and applications into Support users with queries and problems Provide users with training on tools to enable them to interpret Support users with queries and problems Provide users with training on tools to enable them to interpret
& software solutions and has extensive rental experience and knowledge to join their team in the position enabling seamless migration processes, and providing dedicated training and support services to ensure customer often called upon to provide support to clients to be able to provide additional training on our solutions and written (email) skills Advanced excel skills Training & educational skills Exceptional attention accounting principles Operational rental management experience would be beneficial Knowledge of rental legislation
& software solutions and has extensive rental experience and knowledge to join their team in the position enabling seamless migration processes, and providing dedicated training and support services to ensure customer often called upon to provide support to clients to be able to provide additional training on our solutions skills
Support Engineer who will be responsible for providing full Citrix support. Support Citrix Virtual Apps line support - assistance and resolve escalations Matric / Grade 12 Citrix Certified Professional - Virtualization V) or similar Minimum 5 years Citrix support experience Must have a good understanding of Citrix and
often called upon to provide support to clients to be able to provide additional training on solutions.
Qualifications and experience requirements:
business is repeat business. ENVIRONMENT: A dynamic provider of IT Connectivity Solutions seeks an ambitious you will be expected to travel to clients and provide exceptional support. Your role will also entail ensure virus infection on IT site is minimized and provide Pre- and Post-sale Support. You will be required prove beneficial. You must have at least 3 years' experience in a similar role, switching, Wireless Networking room security. Compile yearly security report. Provide Pre- and Post-Sale Support – Understand need and
Cape Town is looking for a Support Engineer to provide a high level of End User support within a VIP environment and optimal call management and efficiencies. Provides 2nd line support primarily within the end user prior to reassignment to other resolver groups. Matric or Grade 12 Essential A or N / MCSE or tertiary tertiary IT Qualification. At least 3 years' experience delivering End User Computing Support Services in a party provider facilitation onsite, hands and feet for server room support AD and GPO Experience (Creating
independence and growth through expertly crafted training and support. Location: Cape Town (Woodstock) or goals. Training & Empowerment: Develop comprehensive training materials and conduct training sessions issues independently. Mentorship & Development: Provide guidance and support to less experienced team members to all team members and stakeholders. Proven experience in business process design and optimisation. Excellent training skills, with a knack for empowering non-technical individuals. Experience in mentoring