recommendations fit with strategic business objectives Assist with initiation and scoping of new projects Identify Manage development of ERP and BI Tool related training and implementation material Provide remote and support to Kerridge and Syspro users, and facilitate training to new and existing users Guide the team to document related issues Assist with QA and modification, Service Pack and User Acceptance testing Assist Group Finance
upgrades. Plan / Manage workload and distribution Assist Management with technical decisions Understand implementation Ability and willingness to coach and give training to fellow colleagues and users when required Coordinate SP upgrades (SUM process and preparation task) Assist and guide with performance issues SAP EHP upgrade
Maintain project documentation (needs analysis, training manuals, change control processes) Writing of functionality and services packs. Learn new products. Assist other consultants with problems at clients. Schedule Parallel Run Live Run On-site User Acceptance Training Closure meetings Maintenance consultations On-site and ad-hoc telephonic support. Over the shoulder training. Each consultant's schedule is planned and varies
closely with the Head of Lending Propositions to assist in the development, management, and optimization execution of product strategies for lending products. Assist in conducting market research to identify customer troubleshooting issues, and gathering feedback. Assist in monitoring regulatory requirements and ensuring Contribute to the creation of product documentation, training materials, and marketing collateral. Stay informed
closely with the Head of Lending Propositions to assist in the development, management, and optimization execution of product strategies for lending products. Assist in conducting market research to identify customer troubleshooting issues, and gathering feedback. Assist in monitoring regulatory requirements and ensuring Contribute to the creation of product documentation, training materials, and marketing collateral. Stay informed
research on possible solutions and techniques. Assist in the collection and documentation of user's requirements management on progress, priorities, and workload. Assist stakeholders with generation of technical specification technical support to field staff. Provide training and create training manuals to field staff. Conduct debugging
knowledge of IT
builds (standard company build policies)
Assistance with office setup and IT configurability in all
logged & determine patterns to pro-actively assist with future support
Use IT Management information
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Facilities Support
Assist with finance and lease procurement, including acquiring
Assist with office procurement, logistics, IT, phone, network procurement, etc.
Assist with
refurbishment of offices in line with budget
Assist with management of all 3rd parties, compare quotes
Computer builds (standard company build policies) Assistance with office setup and IT configurability in all logged & determine patterns to pro-actively assist with future support Use IT Management information national scale (based on usability) Facilities Support Assist with finance and lease procurement, including acquiring agreements, etc. Assist with office procurement, logistics, IT, phone, network procurement, etc. Assist with refurbishment refurbishment of offices in line with budget Assist with management of all 3rd parties, compare quotes
issue resolution and escalation, documenting, training, user adoption and logging faults, where applicable applicable. Create documents, presentations, and training material that can be used to establish buy-in and architecture standards followed within the organisation. Assist with the creation of a solution's information architecture conduct requirements gathering. The role includes assisting with solution and storyboard design, creating solution. This individual is responsible for assisting the client and project team in delivering solutions