NAS) Exchange troubleshooting Duties: Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers must verify with Kontak Recruitment. Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers
a Microsoft Dynamics 365 CE solution for our call centre of almost 1000 hosts, 24x7. We take pride in
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
project documents control (advantageous) Microsoft office suite, and a generally high degree of computer benefits. All the above shall be in consultation with, Head of Asset Management and the IMS Manager. Salary:
the company's products inside out. They are often called upon to provide support to clients to be able to (depending on experience) Location: Somerset West (office-based position) Please apply online if you meet
and staff, during and after normal office hours.
software solutions using agile methodologies. Calling all TOP Graduates – IT or Engineering. Just your and asset management in back, middle and front office solutions. Their list of current clients is well
this positio n is BRM58042 which is a Permanent in-office position based in Cape Town offering a cost to ability. Contact Bryce a t bryceme-merge.co.za or call him at 011 463 3633 to discuss this and other opportunities
computer skills, including proficiency in Microsoft Office. Communication Skills: Exceptional communication Availability : Ability to respond to after-hours calls as needed, ensuring our clients receive support
company's products inside out. They are often called upon to provide support to clients to be able to experience)
Location: Somerset West (office-based position)
Please apply online