Technician will also collaborate with other departments to understand their technology needs and implement vendors and third-party service providers to procure IT equipment and services and resolve technical issues
incumbent will join the Information Technology Department based at the CAPRISA Head Office in Durban and servers and end user devices Management of Helpdesk service requests Monitor and respond to system alerts and backups Conduct high-level root-cause analysis of service interruptions and establish preventive measures
controls and procedures to support the finance department's business objectives to deliver accurate, on management and project participants including external service providers A strong understanding of accounting
support, to critically analyze and advise the department on data driven insights and trends, and create stakeholders Manage system/technical issues by logging service desk tickets with IT Track all system/policy/operational
support, to critically analyze and advise the department on data driven insights and trends, and create stakeholders Manage system/technical issues by logging service desk tickets with IT Track all system/policy/operational
information in our database which you confirm is true, correct and up to date. Should a suitable opportunity arise
best practices are applied correctly and consistently Individual and team service delivery against agreed systems. External Services Management Monitor and ensure alignment of external services as specified in maintain healthy relationships with the relevant service providers. Ensure contract agreements are in place consultants to ensure that the patches are applied correctly and in line with legal and business expectations systems to data warehousing and BI platforms are correct and validated. Understand the dashboards and reporting
expertise and experience in managing the IS and IT department. breakdowns within the plant. You will give strategic
resources that fall within the information technology department. Required to perform any reasonable task as and of MSSQL databases, web servers and application services. ➢ Have extensive working knowledge of EDI frameworks
resources that fall within the information technology department. ➢ Required to perform any reasonable task as of MSSQL databases, web servers and application services. ➢ Have extensive working knowledge of EDI frameworks Interpersonal Skills – Advanced level ➢ Customer Service – Advanced level ➢ Process & Systems Driven