Proactively monitors the work queues Performs operational tasks to resolve all incidents/requests in a and manages all initial client escalation for operational issues Contributes to the change management process
role, you will take ownership of the revenue operations and CRM platforms and structure data flows, as
Responsibilities: Establish, configure, test and maintain operating systems and hardware components, leverage IT staff
facilitation skills. Willingness to travel to all operations in Africa and Europe. Key Performance Areas:
facilitation skills. Willingness to travel to all operations in Africa and Europe. Key Performance Areas:
skills.
knowledge The successful candidate should be able to operate at a corporate level and be able to translate business
performing general office administration and assisting operations by carrying out first line support to clients
performing general office administration and assisting operations by carrying out first line support to clients
sign off. Core Functions include Administration Operation industry issues – card/eft transactions non -acceptance