The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
or Supervisor at CUM Books Greenstone Shopping Centre. With a history spanning over 80 years, C.U.M. growth and success of CUM Books Greenstone Shopping Centre. Apply now and be part of a team with a purpose
Minimum Requirements:
50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though main focus has been providing on South African Staffing Solutions, we now recruit internationally for OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
beneficial.Skills
Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency related to a move of infrastructure between Data Centres.
Knowledge, Skills and