to IT · Experience in Office 365 and 365 admin centre (End to End Support) · Good knowledge on Power
and teams, have worked in a large corporate Data Centre, and have experience with BMS systems. The technical
respect, accountability, client-driven and people-centred, and passionate and motivated staff members are
and teams, have worked in a large corporate Data Centre, and have experience with BMS systems. The technical
/>- Interaction with clients through meetings, calls, and emails
- Troubleshoot system issues and
through configuration and resolve Production Support calls
infrastructure, software technologies, networking, Data Centres, hardware, and integration Experience and a proven
Notes
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
-
/>- Keep users posted on the progress of their calls.
- Ensure that there are no comebacks on work
remote/satellite customer call-outs (hardware, software and network calls).
- Provide telephone
Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ users. - Keep users posted on the progress of their calls. - Ensure that there are no comebacks on work done remote/satellite customer call-outs (hardware, software and network calls). - Provide telephone infrastructure
2-4 years relevant experience
Please call us on 010030127
NB: Should