Wesbank Call Centre Staffing Jobs in Johannesburg

It Service Desk Analyst Johannesburg

 Talenco Recruitment Specialists

Johannesburg

OS and software related issues Competent in call centre management tools Matric National Diploma: Information

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It & Systems Administrator; Desktop Support; Facilities

Johannesburg

 Monthly

application support NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre
Support users across the branch network via Information
Record and analyse IT calls logged & determine patterns to pro-actively

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Administrator Support Jhb - Northern Suburbs

 Ultra Personnel : Pharmaceutical, Insurance, Engineering

North Johannesburg

application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively

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Business Analyst City Of Johannesburg Metropolitan Municipality

 Levelup Ltd

South Africa

leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. enterprise environment, preferably within the contact centre industry. Strong understanding of business processes approach to problem-solving. Familiarity with contact centre technologies and solutions is advantageous.

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Distribution Planner / Junior Consultant Market Related

 Vsc Solutions

South Africa

a professional manner To provide support to call centre queries relating to the relevant software Ad

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Distribution Planner Johannesburg

 Vsc Solutions

South Africa

a professional manner To provide support to call centre queries relating to the relevant software Ad

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Help Desk Support Randburg

 Humankind Group

Randburg

experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers

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Field Support Engineer X2

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Noc Technician Randburg

 Dante Group Pty Ltd

Randburg

Years' working experience in Network Operations Centre (NOC) Shift Environment Consultant: Chante Du Toit

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It Support Engineer Midrand

 Nexio South Africa

Midrand

customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target

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