We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in
to promote products and services
- Provide exceptional customer service by addressing inquiries
Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant clients on email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations other client problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed least 2 to 3 years experience in shipping Customer Services Orientation Excellent Communication and Interpersonal
communication skills Provide excellent customer services Excellent verbal skills in English and Afrikaans
/>be fluent in German
Customer Services experience.
Possess strong analytical skills
evasion and fraud control
Clear busses during service and events
Ensure that cards of all passengers
information such as links to other public transport services such as rail
Operate sliding doors and ensure
ensure that itâs closed when no services are at the station/platform
Responsible for passenger
/>Multi skilled to provide cashier and validator services
Assist with special events and monitor crowd
a passion for delivering exceptional customer service.
Responsibilities:
skill
-Exceptional communication and customer service skills
-Ability to work without direct supervision
centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with
while maintaining a high standard of customer service. They also respond to claim-related queries and
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MINIMUM
skills.