for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose primary individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre systems
for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose primary individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre systems
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
System (APTS). Informing national office that the centre has completed the Assessment Printing Tracking of each assessment and hands over to the Results Centre for the marking, results capture and moderation different location approvals. Management of Online Centre student assessments and scripts. Non-Exam Condition software and handing over to the Results Centre. The Assessment Centre is responsible for collecting, collating collating, grouping and handover to the Results Centre. Managing late assignments in accordance with the
System (APTS). Informing national office that the centre has completed the Assessment Printing Tracking of each assessment and hands over to the Results Centre for the marking, results capture and moderation different location approvals. Management of Online Centre student assessments and scripts. Non-Exam Condition software and handing over to the Results Centre. The Assessment Centre is responsible for collecting, collating collating, grouping and handover to the Results Centre. Managing late assignments in accordance with the
Campaigns Analytics for their collections / call centre team. Be responsible for building and managing as well as explaining and motivating the call centre staff to ensure campaign success. The successful
Campaigns Analytics for their collections / call centre team. Be responsible for building and managing as well as explaining and motivating the call centre staff to ensure campaign success. The successful
with Caseware, cashbooks, bank recons, loans, cost centre recons and asset ledgers. Must have a degree with
Midrand. KEY RESPONSIBILITIES Lead and align Contact Centre solutions and partners to identify and qualify Present and sell the Enghouse Interactive Contact Centre Solution in coordination with the Pre- Sales teams
Matric • Minimum of 2 years relevant Sales Call Centre experience • Health & Wellness experience would