To lead a team of second line technical support agents, ensuring swift and effective resolution of customer satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining integrate new, efficient methods for technical support delivery. • Plan and coordinate team activities Analyse performance data to continually refine support processes. • Proactively identify and remove operational day-to-day operations of the second line technical support team. • Ensure effective handling and resolution
Branch & Office Manager (POS24143)
Roodepoort (West Rand)
R 18 000 these
delivery targets/objectives are met and operate in a supportive manner to achieve successful delivery - Provide telephonic and written counselling, education and support to allocated clients with high risk or long term refer to alternative professionals for additional support (such as social workers) Operational Implementation external influences - Deliver in a manner that supports and meets operational quality standards and meets Engage in development, coaching and mentoring - Support transformation through valuing diversity - Behave
large financial team of Finance Controllers and Clerical staff. A minimum of a B Com Honours degree or or similar ERP systems, excellence in Microsoft Office and advanced numeracy and Excel skills; Thorough
large financial team of Finance Controllers and Clerical staff.
To be considered for the position or similar ERP systems, excellence in Microsoft Office and advanced numeracy and Excel skills;
To provide Benefits administrative support, accurate and compliant management of leave. Accountabilities: operate in a supportive manner to achieve successful delivery - Provide timely administrative support at the external influences - Deliver in a manner that supports and meets operational quality standards and meets Engage in development, coaching and mentoring - Support transformation through valuing diversity - Behave Model: -Provide timely Benefits administrative support at the required quality in all allocated areas
To provide Benefits administrative support, accurate and compliant management of leave. Accountabilities: operate in a supportive manner to achieve successful delivery - Provide timely administrative support at the external influences - Deliver in a manner that supports and meets operational quality standards and meets Engage in development, coaching and mentoring - Support transformation through valuing diversity - Behave Model: -Provide timely Benefits administrative support at the required quality in all allocated areas
to customers / members that visit the clients offices and to deliver on the scheme service level agreements delivery targets/objectives are met and operate in a supportive manner to achieve successful delivery Operational important external influences Deliver in a manner that supports and meets operational quality standards and meets Engage in development, coaching and mentoring Support transformation through valuing diversity Behave
to customers / members that visit the clients offices and to deliver on the scheme service level agreements delivery targets/objectives are met and operate in a supportive manner to achieve successful delivery Operational important external influences Deliver in a manner that supports and meets operational quality standards and meets Engage in development, coaching and mentoring Support transformation through valuing diversity Behave
to be registered