or departments.
Assist the Call Centre Supervisor when required.
Assist
Office suite (non-negotiable). Responsibilities: Assess and evaluate customer interactions, provide feedback
Office suite (non-negotiable). Responsibilities: Assess and evaluate customer interactions, provide feedback
Perform cost and scenario analysis, and benchmarking Assess, manage, and mitigate risks Seek and partner with
Perform cost and scenario analysis, and benchmarking Assess, manage, and mitigate risks Seek and partner with
timeliness targets Maintain metrics and analyse data to assess performance and implement improvements Comply with
timeliness targets Maintain metrics and analyse data to assess performance and implement improvements Comply with