Leading Innovator in Adhesive Technology as a Junior Service Engineer Is this you? Are you a hands-on problem be doing (and why you'll enjoy it) As a Junior Service Engineer at this esteemed organisation, you'll support and maintaining detailed documentation of service activities will allow you to make a meaningful delivering top-quality products and exceptional service to customers worldwide. With a legacy of excellence spanning
Partner and ability to process: Cash books entries and bank reconciliation. Debtors, Creditors, and General of orders and creditors invoices when goods or services are received. Processing and reconciliation of
Quick Books
orders Responsible for product knowledge to answer customer queries and questions ( product training will all queries from customers Greet customers and create rapport Responsible for customer follow-up Use excellent communication and best practices in customer service when interacting with customers Assisting external sales reps Administrative duties Must have excellent customer service skills Excellent oral communication skills
orders Responsible for product knowledge to answer customer queries and questions ( product training will all queries from customers Greet customers and create rapport Responsible for customer follow-up Use excellent communication and best practices in customer service when interacting with customers Assisting external sales reps Administrative duties Must have excellent customer service skills Excellent oral communication skills
operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR Ensure customer satisfaction by delivering in full and on time Achieve agreed Customer Service turnaround deliveries to Customers by the couriers are within agreed service standards Monitor Customer service standards pricing, returns and repairs Establish and build Customer relationships and take personal ownership of resolving
experience. Key Performance Areas: Perform bank reconciliations. Import bank statements and ensure accurate posting
team. Establish and nurture relationships with customers to facilitate debt collection. Receive and process transactions, including discounts and rebates. Handle customer claims such as damages and pricing discrepancies copy invoices to customers at month-end. Address and resolve queries appearing on customer accounts promptly manner. Prepare monthly customer reconciliations. Familiarity with customer trading terms and processing with policy requirements. Conduct A/R analysis by customer and perform accruals/provisions as needed. Undertake
the Branch. Develops strategies to improve customer service, drive store sales, increase profitability that will increase sales and grow the existing customer base. Maintain high store standards and conditions she will also ensure customer needs are met, complaints are resolved, and service is quick and efficient and analyse sales performance metrics. Solid customer service attitude with excellent negotiation skills
positive impact. The relentless pursuit to WOW our customers, coupled with your commitment to Keep Moving Forward logistics management. Customer Delivery Requirements: Digest and communicate customer delivery requirements pre-delivery controls are in place to meet all customer requirements. Execution of Distribution Processes: critical path. Book delivery appointments and plan customer deliveries efficiently. Bookings and Documentation: with customers, service partners, and internal stakeholders. Provide excellent customer service to all