/>- Knowledge of ITSM Solutions, specifically BMC Remedy Ticketing tool.
- Ability and willingness
REQUIREMENTS: Incident-Problem management: ITSM Suite / BMC Remedy/Service-Now Database's skills (Oracle, PostgreSQL
SKILLS Incident-Problem management: ITSM Suite / BMC Remedy/Service-Now Database's skills (Oracle, PostgreSQL
Management etc. procedures using tools (Service Now, BMC Remedy). · Pro-actively evaluate evolving technologies