Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
ties:
Call allocated customers daily as per call cycle.
Handle incoming sales or general calls.
Provide support to Sales Representatives by assisting clients or departments.
Assist the Call Centre Supervisor when required.
Assist
least 2 years' experience in a Sales Outbound Call Centre, particularly in selling long-term insurance
least 2 years' experience in a Sales Outbound Call Centre, particularly in selling long-term insurance
are recruiting for a Service Desk Operator. Logs calls on Remedy tool for incidents, problems and requests appropriate domain and closed. Answer user telephone calls and log issues that users are experiencing; Provide ensure that user calls are resolved. Provide feedback to the users on the status of their calls. Logs all incoming incoming calls, and ensures sufficient information is recorded. Informs the user of how the incident
Hospitality Sales Representative Calling on Chefs, Catering Managers and Hotel Managers Upsell and understand communication skills ● Own Car and driver’s Licence ● Calling on our existing customer base and searching new
PowerPoint skills Cold calling and telemarketing where necessary Experienced in calling on customers and business
as a Sales Team Manager in Our Vibrant Contact Centre Who Are We? We're not just in the business of insurance; wield your leadership magic in our bustling Contact Centre. Here's how you'll make waves: Lead and Energize:
as a Sales Team Manager in Our Vibrant Contact Centre Who Are We? We're not just in the business of insurance; wield your leadership magic in our bustling Contact Centre. Here's how you'll make waves: Lead and Energize:
lead generation and cold calling. Make a minimum of 100 new business calls per week using the company weekly report containing the following: Number of calls made Number of clients visits Number of clients