looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
Campaigns Analytics for their collections / call centre team. Be responsible for building and managing times, as well as explaining and motivating the call centre staff to ensure campaign success. The successful
Campaigns Analytics for their collections / call centre team. Be responsible for building and managing times, as well as explaining and motivating the call centre staff to ensure campaign success. The successful
Java, JavaScript/TypeScript/Node.js, Python
- Amazon AWS (Compute, API Gateway, CloudWatch, etc.)
and Container Architecture
- Experience with Amazon AWS, including Compute, API Gateway, CloudWatch
• Matric • Minimum of 2 years relevant Sales Call Centre experience • Health & Wellness experience
technologies and cloud providers (Microsoft Azure, Amazon Web Services)
· Microsoft W365
· Experience
technologies and cloud providers (Microsoft Azure, Amazon Web Services)
· Experience in operation, maintenance
- Java, JavaScript/TypeScript/Node.js, Python - Amazon AWS (Compute, API Gateway, CloudWatch, etc.) -