further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering EXPERIENCE AND SKILLS REQUIRED: 3 – 5 Years' Call Centre experience preferably in a leadership role Tech Tech savvy with knowledge of call centre systems, customer portals and excel skills Good command of English
experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of Coaching
We are recruiting a Hospitality Call Centre Agent for an organisation based in the northern suburbs of
for a Call Centre Manager. The role will involve the daily running and management of the call centre through development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering EXPERIENCE AND SKILLS REQUIRED: 3 – 5 Years' Call Centre experience preferably in a leadership role Tech Tech savvy with knowledge of call centre systems, customer portals and excel skills Good command of English
care agents for multiple campaigns within our call centre. We are looking for customer care agents for for multiple campaigns within our call centre. Inbound calls from USA customers enquiring about purchasing record Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales Additional
About Us We provide a variety of call centre, customer care, sales, claims, administration and office-based uninterrupted support services. We are looking for a call centre customer care team leader/supervisor to join Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings Pull work experience as Team Leader/ Supervisor in Call Centre, Telesales or Customer Care Additional Skills
prepaired to do outbound sales in call centre in Afrikaans. Only matric call centre experiance would be advantage clear Must be prepaired to do outbound sales in call centre Must speak fluent Afrikaans Basic plus commission