leadership role. If you have a passion for customer service, a commitment to exceptional quality, and with customers to effectively promote and sell products. Cultivate and maintain robust customer relationships Consistently surpass sales targets. Proficient in cold calling and adept at handling objections with confidence must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through through a variety of in and outbound customer contact channels. Responsible for staffing, budget management addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate and implement individual service level Contact Centre operating model improves the customer experience whilst delivering an efficient service. 1
the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through through a variety of in and outbound customer contact channels. Responsible for staffing, budget management addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate and implement individual service level Contact Centre operating model improves the customer experience whilst delivering an efficient service. 1
the West Rand, is currently looking to employ a service controller to start immediately or as soon as possible possible. You will be required to take service calls, communicate these to technicians, keep cleints time depending on the workload. Attend to customer telephonic call or emails by understanding the problem corrective action that the client can take. Log customer problems and complaints in CRM system by creating of jobcards where repair services rendered is not covered by existing service contract with client Issuing
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
for a complete customer shopping experience.
Ensure exceptional customer service at all touch points
Drive shop-keeping and house-keeping disciplines
Manage customer interactions, complaints and requests
Analyse in the store
Engage with the Distribution Centre regarding stock-related issues
Ensure stock first time.
Anticipates and responds to customers' needs fast and effectively.
Assists attracts the client into buying the product or service.
Provides feedback.
Manages the work
staff supervision, inventory management and customer service. Duties: Drive sales and stock management planograms) for a complete customer shopping experience. Ensure exceptional customer service at all touch points shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Analyse processes in the store Engage with the Distribution Centre regarding stock-related issues Ensure stock accuracy right the first time. Anticipates and responds to customers' needs fast and effectively. Assists in resolving
staff supervision, inventory management and customer service. Duties: Drive sales and stock management planograms) for a complete customer shopping experience. Ensure exceptional customer service at all touch points shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Analyse processes in the store Engage with the Distribution Centre regarding stock-related issues Ensure stock accuracy right the first time. Anticipates and responds to customers' needs fast and effectively. Assists in resolving
Industry and Products