Duties:
Omnichannel Customer Interaction Management
- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple
Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training will
Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training will
in call centre in Afrikaans. Only matric call centre experiance would be advantage Crim clear Must be prepaired
in call centre in Afrikaans. Only matric call centre experiance would be advantage Crim clear Must be prepaired
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry, have
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
Matric • Minimum of 2 years relevant Sales Call Centre experience • Health & Wellness experience would
pipeline Conduct ongoing market research Call centre experience required
pipeline Conduct ongoing market research Call centre experience required
product and process knowledge Proven Call Centre management experience preferred Key Competencies: Client-focused