Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX promptly dealt with. Required Experience: At least five (5) years active experience managing operations and
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX promptly dealt with. Required Experience: At least five (5) years active experience managing operations and
Direct the overall support on all regional technical infrastructure. Ensure the maintenance of all regional technical infrastructure facilities and the deployment of cross functional regional technical infrastructure projects. Gauteng based.
external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg requirements. The Specialist Operations Centre must have experience in developing business cases to propose resource utilization and a satisfactory user experience. - Security Operations: Monitoring for security SolarWinds or similar platforms is often required. Experience with ticketing systems like ServiceNow for incident
at least a National Diploma with several years experience.
PowerPoint and Outlook
Requirements m of 7 - 10 years experience in OpenText Archive Centre
standards and best practices. 4-7 years of experience in user experience or digital content roles. Demonstrated user flows, storyboards, or content strategy. Experience with new and emerging technologies such as AI tight deadlines. Strong writing or editorial experience.
plus
degree or other related fields
10 years' experience working in a project environment of large project
programmes of which 2-3 years management.
Experience in Infrastructure and IT Application hosting