further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
risk. Provide guidance and assistance to claims assessors and consultants. Guide team members with risk identification to prevent fraud and to deliver quality work. Assist with continuous improvement efforts opportunities, cost reduction, improvement on the quality of claims decisions and systems enhancement. Embed and maintenance of all claims systems to improve quality and efficiency. Assist with the review of all claims requirements and legislations beneficial The post Claims Assessor appeared first on freerecruit.co.za .
detail-oriented and analytical Quality Analyst to join our team. The Quality Analyst will be responsible that our products or services meet established quality standards through rigorous analysis, testing, and improvement in quality processes • Conduct thorough analysis of product or service quality through data review, and interpretation. • Develop and implement quality assurance procedures to ensure adherence to established cross-functional teams to establish and maintain quality metrics and benchmarks. • Provide feedback and
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric clients in line with Clientele brand and task quality standards; Customer centric engagement with clients;
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction
Knowledge, Skills and
Infrastructure Management, Project Management, Quality Assurance (QA), Resource Management, Software Systems
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric clients in line with Clientele brand and task quality standards; Customer centric engagement with clients;
5-years' experience as a Project Manager A registered Assessor or Moderator Successfully completed their ODETDP( assigned projects from start to end to ensure quality delivery within the agreed timelines Ensure learning
5-years' experience as a Project Manager A registered Assessor or Moderator Successfully completed their ODETDP( assigned projects from start to end to ensure quality delivery within the agreed timelines Ensure learning
and high-quality standards. Ensure strong supplier relationships that deliver high-quality cost-effective optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous on customer care productivity and service level quality. Constantly seek and introduce new approaches to