lodge environment, overseeing a team of at least 30 staff members.
ones to ensure targets are met.
in System, Structure, and Planning (SSP).
Staff Management:
Proven record of effectively and
and empathetically managing a team of at least 50 staff members.
Language Proficiency:
Fluent
English to facilitate effective communication with staff, guests, and local communities.
Customer Relations
seamlessly with a diverse group of people, including staff, rural communities, and 5-star guests.
Concession
suppliers
REMUNERATION & COMPANY BENEFITS:
sophisticated host and proactively anticipate guests needs by being in
the right place at the right time
of guest satisfaction.
- Monitor customers needs and promptly handle requests.
- Builds and
working relationships whilst promoting the
company culture and values.
The requirement includes
sophisticated host and proactively anticipate guests needs by being in the right place at the right time and of guest satisfaction.
equipment, and facilities to identify maintenance needs, safety hazards, and opportunities for improvement
equipment, and facilities to identify maintenance needs, safety hazards, and opportunities for improvement
direction and vision for the Resort, aligning it with company objectives.