be responsible for handling complaints and ensuring that these complaints are directed to the appropriate relationships with clients and key personnel. Elevate complaints and feedback to the relevant departments. Meet
be responsible for handling complaints and ensuring that these complaints are directed to the appropriate relationships with clients and key personnel. Elevate complaints and feedback to the relevant departments. Meet
review and signoff Ensure that written formal complaints received are logged and resolved Action Ombudsman Ombudsman, escalations, and other complaints People management - ensure that the team performs at the best Risk Experience dealing with customer / merchant complaints Experience managing teams and shifts Relevant
review and signoff Ensure that written formal complaints received are logged and resolved Action Ombudsman Ombudsman, escalations, and other complaints People management - ensure that the team performs at the best Risk Experience dealing with customer / merchant complaints Experience managing teams and shifts Relevant
within the market.
Ensure any Product Quality Defect or Product Complaint is immediately reported to the Quality Assurance Ensure any Product Quality Defect or Product Complaint is immediately reported to the Quality Assurance
Ensure any Product Quality Defect or Product Complaint is immediately reported to the Quality Assurance Ensure any Product Quality Defect or Product Complaint is immediately reported to the Quality Assurance
to better staff knowledge in their environment Complaints Management Assist and attend to shopper and driver driver queries Resolves escalated customer complaints Provide constant feedback to the Area Manager on relevant parties Advise and check weekly reports for complaints, downtime reports, store productivity Qualifications
handling of complaints (internal & external)
activities as per cycle brief Feedback on customer complaints, queries and requests Communicate and upkeep