Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management standards. In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management standards. In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
checks may be conducted. Should you have not been contacted within 14 days, please consider your application request us to delete your personal information by contacting us.
checks may be conducted. Should you have not been contacted within 14 days, please consider your application request us to delete your personal information by contacting us.
Litigation Department. - Being the main point of contact for personnel within the company and external parties
Litigation Department. - Being the main point of contact for personnel within the company and external parties
checks may be conducted. Should you have not been contacted within 14 days, please consider your application request us to delete your personal information by contacting us.
checks may be conducted. Should you have not been contacted within 14 days, please consider your application request us to delete your personal information by contacting us.
checks may be conducted. Should you have not been contacted within 14 days, please consider your application request us to delete your personal information by contacting us.
years experience (stable track record & contactable references) Software / systems required: ACCPAC