A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supe
A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supervisee as
related plus incentives The post Senior Contact Centre Agents appeared first on freerecruit.co.za .
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer complaints Process applications Meet productivity and quality standards in order to achieve set KPIs and financial targets Provide outstanding customer service Be familiar with e-commerce syst
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer complaints Process applications Meet productivity and quality standards in order to achieve set KPIs and financial targets Provide outstanding customer service Be familiar with e-commerce syst
Based in Randburg
Shifts between 07:00 am- 20:00 pm
Working from Monday to Monday including public holidays- 45 hours week scheduleÂ
Â
OVERALL PURPOSE OF JOB:
Process customer service and technic
We want YOU to join our vibrant brand. We are looking for dynamic individuals who have a passionate entrepreneurial spirit, with excellent interpersonal skills and who is up for the challenge. Role overview The role at a glance is about championing our valued customers to achieve their life time goa
We want YOU to join our vibrant brand. We are looking for dynamic individuals who have a passionate entrepreneurial spirit, with excellent interpersonal skills and who is up for the challenge. Role overview The role at a glance is about championing our valued customers to achieve their life time goa
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance
skills. Lead, coach, and motivate a team of Contact Centre agents to deliver departmental KPI's, targets and