The contact centre is responsible for the inbound telephonic servicing of the individual policyholder />
experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic Responsibilities: To be logged onto the Client Services inbound telephone queue and web touchpoint. Resolve a minimum To verify and update if necessary all personal contact information for clients including the Medical Aid and training will be done within our Client Contact Centre for all successful candidates. The successful their probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage related plus incentives The post Senior Contact Centre Agents appeared first on freerecruit.co.za .
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle tele
alternate Saturdays Key Performance Areas: Manage inbound calls and provide professional advice Follow up
- Must have an electrical qualification (N3 +) and have an understanding of wiring of meters
- Must have excellent telephone etiquette as you will need to assist customers with any technical issues faced
- Computer Literate
- Must have a clear criminal and credit check
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
JHB000099-CP-1 Client Contact Centre Service Administrator Join Our Dynamic Client Contact Centre Team Are you opportunity for you Position Available: Inbound Client Contact Centre and Correspondence Administrator Job with our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional Daily Adventure: Dive into the Client Services inbound telephone queue and tackle a minimum of 30 calls experience. 2 years proven client service/call centre experience. Good time management. Proactive and