Operations Administrator role is to effectively manage and oversee the general office administration of Transport Responsibilities Administration Duties: • Data Capturing • General Administration • Filing • Reporting Reporting • Capturing of invoices • Debtors Administration • Ad Hoc duties as required Qualifications and Experience: essential • Data capturing experience • General administrative experience
Operations Administrator role is to effectively manage and oversee the general office administration of Transport Responsibilities Administration Duties: • Data Capturing • General Administration • Filing • Reporting Reporting • Capturing of invoices • Debtors Administration • Ad Hoc duties as required Qualifications and Experience: essential • Data capturing experience • General administrative experience
to grow customer base. Present compelling proposals and quaotations to attract new customers and enhance system advantageous Customer Relationship Management: Build and nurture strong customer relationships through promptly addressing customer needs Contract Negotiation and Pricing: Negotiate customer contracts and pricing and existing customers Facilitate the prompt delivery of correct goods, ensuring customer satisfaction business Conduct account management for assigned customer portfolios Strategically revive dormant accounts
to grow customer base. Present compelling proposals and quaotations to attract new customers and enhance system advantageous Customer Relationship Management: Build and nurture strong customer relationships through promptly addressing customer needs Contract Negotiation and Pricing: Negotiate customer contracts and pricing and existing customers Facilitate the prompt delivery of correct goods, ensuring customer satisfaction business Conduct account management for assigned customer portfolios Strategically revive dormant accounts
a 98% KPI and an effective operational and administrative efficiency ratio. Ensure that operational expenses systems in the business Keep all filing and administration up to date Monitor the processes of scanning quality reports conform to the requirements of the customer Evaluate and follow up on service levels Liaise Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports
successfully and ensure an effective operational and administrative efficiency ratio. Ensure, further, that operational in the business
Keep all filing and administration up to date
Monitor the processes of quality reports conform to the requirements of the customer
Evaluate and follow up on service levels
are of the correct criteria
Inform the customer immediately if there are any delivery delays
delays
Handle and document all queries and customer complaints
Monitor and compile daily and monthly
successfully and ensure an effective operational and administrative efficiency ratio. Ensure, further, that operational systems in the business • Keep all filing and administration up to date • Monitor the processes of scanning quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports
successfully and ensure an effective operational and administrative efficiency ratio. Ensure, further, that operational systems in the business • Keep all filing and administration up to date • Monitor the processes of scanning quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports
Logistics Industry. Coordination and management of administrative duties in the operational division of the business
Logistics Industry. Coordination and management of administrative duties in the operational division of the business