products/services to their valued customers. They are committed to delivering exceptional customer service ensuring customer satisfaction at all times. They are currently seeking a Customer Service Agent to join Overview: As a Customer Service Agent, you will be responsible for interacting with customers to provide inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate candidate will have excellent communication skills, a customer-centric mindset, and the ability to multitask
They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Town
Overview:
As a Customer Service Agent, you will be responsible for interacting with customers to provide
inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate
candidate will have excellent communication skills, a customer-centric mindset, and the ability to multitask
Responsibilities
Key Responsibilities:
- Responding to customer inquiries via phone, email, and chat in a timely
products/services to their valued customers. They are committed to delivering exceptional customer service ensuring customer satisfaction at all times. They are currently seeking a Customer Service Agent to join Overview: As a Customer Service Agent, you will be responsible for interacting with customers to provide inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate candidate will have excellent communication skills, a customer-centric mindset, and the ability to multitask
tertiary education will be an advantage
sustainable and trust-based relationships with customer practices and businesses,
Providing accurate
targets,
Addressing customer complaints,
Maintaining records of customer interactions
This within the assigned regions to build portfolios and service clients through scheduled visits.
The company significant aspect of the role.
Working hours: Monday - Friday, 08:00 - 17:00, with shows, congresses, and
responsible for overseeing the relationships with key customers to ensure long-term success of the company. The strong trusting relationships with strategic customers by identifying the relevant needs and requirements planning to improve customer results
The ideal candidate will have a passion for customer service and a proactive approach to handling various
The ideal candidate will have a passion for customer service and a proactive approach to handling various
and interviews. Foster a community of loyal customers and brand advocates. Sales and Distribution: Develop team. Customer Feedback and Continuous Improvement: Implement systems to gather and analyze customer feedback to refine products, marketing strategies, and customer engagement initiatives. Stay informed on industry